Kickstarter experienced elevated failure rates across various request types due to server timeouts, affecting both the main website and payment processing for 26 minutes. Users encountering failed requests could often succeed on a second attempt. The issue was identified and resolved with monitoring confirming normal operations were restored.
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
We're seeing an elevated failure rate for a variety of request types, due to server timeouts. Users who experience a failed request may find a second try will cause it to succeed.
We've discovered what's causing this issue and we're working on a fix. Thanks for your patience!
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