Outage in Kinde
Known authentication errors
Resolved Major
September 03, 2025 - Started 5 months ago
- Lasted about 7 hours
Incident Report
We are currently investigating this incident.
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Latest Updates ( sorted recent to last )
INVESTIGATING
5 months ago - at 09/03/2025 01:07AM
We are currently investigating this incident.
IDENTIFIED
5 months ago - at 09/03/2025 01:37AM
We have identified a critical authentication error affecting Social SSO, email and SMS. Enterprise Connections/SSO are not affected.
MONITORING
5 months ago - at 09/03/2025 01:41AM
We implemented a fix that resolves the issue and are currently monitoring the result. This is being treated as a serious incident and our team is working urgently.
MONITORING
5 months ago - at 09/03/2025 02:08AM
We are currently working on invalidating all sessions that took place during the incident.
IDENTIFIED
5 months ago - at 09/03/2025 02:19AM
There is high latency for the Sydney region currently.
MONITORING
5 months ago - at 09/03/2025 02:22AM
Sydney region is operational and user sessions are in the process of being invalidated.
MONITORING
5 months ago - at 09/03/2025 04:00AM
$16
MONITORING
5 months ago - at 09/03/2025 06:02AM
The team are continuing to investigate the total breadth of the incident, specifically with the invalidation of logins during the incident. We will continue to update this status page with high level information and directly to customers for information specific to their business.
Latest Kinde outages
Delay with webhooks in London region - 11 days ago
SMS delivery problems to Vodafone Australia numbers - 2 months ago
Connections from the UK to Kinde's AU region are timing out - 2 months ago
AU region SMS delivery experiencing issues with the SMS provider. Not affecting Twilio setups - 2 months ago
Increase in SMS sending errors - 3 months ago
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