Outage in Kinde
Connections from the UK to Kinde's AU region are timing out
Resolved Minor
December 05, 2025 - Started 8 days ago
- Lasted 3 days
Incident Report
We are currently investigating this incident.Connections from the UK to Kinde's AU region are timing out. Currently only the ISP Sky has been identified. This will impact users who are connecting from the UK and trying to accessing Kinde businesses that run in the AU data region.
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Latest Updates ( sorted recent to last )
INVESTIGATING
8 days ago - at 12/05/2025 06:41PM
We are currently investigating this incident.Connections from the UK to Kinde's AU region are timing out. Currently only the ISP Sky has been identified. This will impact users who are connecting from the UK and trying to accessing Kinde businesses that run in the AU data region.
IDENTIFIED
8 days ago - at 12/05/2025 08:44PM
Based on regional testing, it looks like users using Sky as their ISP in the UK are not able to connect to Kinde businesses in the AU data region. We're in contact with our cloud provider and continuing to troubleshoot this issue.
IDENTIFIED
8 days ago - at 12/05/2025 11:07PM
Our cloud provider has acknowledged the issue is affecting all of their customers and not just Kinde. And are continuing their investigation to provide a resolution.
Latest Kinde outages
SMS delivery problems to Vodafone Australia numbers - 5 days ago
AU region SMS delivery experiencing issues with the SMS provider. Not affecting Twilio setups - 10 days ago
Increase in SMS sending errors - 24 days ago
US custom domain timeouts - about 1 month ago
AU region API experiencing degraded performance - about 2 months ago
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