Outage in Kindly

Chat logs not visible

Resolved Minor

July 02, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Users in the platform cannot see history prior to 1st of July. We are working on a solution.

Components affected

Kindly Platform app

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 07/02/2024 03:06PM

The issue have been resolved and all chat logs should be visible as normal.

IDENTIFIED over 1 year ago - at 07/02/2024 02:15PM

The issue has been identified and a fix is being worked on.

INVESTIGATING over 1 year ago - at 07/02/2024 02:05PM

Users in the platform cannot see history prior to 1st of July. We are working on a solution.

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