Outage in Kindly
Chat logs not visible
Resolved MinorIncident Report
Users in the platform cannot see history prior to 1st of July. We are working on a solution.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 07/02/2024 03:06PM
The issue have been resolved and all chat logs should be visible as normal.
IDENTIFIED
over 1 year ago - at 07/02/2024 02:15PM
The issue has been identified and a fix is being worked on.
INVESTIGATING
over 1 year ago - at 07/02/2024 02:05PM
Users in the platform cannot see history prior to 1st of July. We are working on a solution.
Latest Kindly outages
Handover to human chat are failing - 7 months ago
Kindly Inbox (Live chat) responds slowly - 8 months ago
Upgrading analytics database - 10 months ago
Analytics database unplanned maintenance - 11 months ago
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