Outage in Kinsta

Site creation failures in MyKinsta

Resolved Major
September 18, 2024 - Started 3 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We've currently identified a Cloudflare API issue that is impacting our ability to create new sites in MyKinsta. This may also affect staging creations, pushing between environments, and some restores. We're working with them to try and resolve this; the Cloudflare status page for this issue is here: https://www.cloudflarestatus.com/incidents/ckg67qmbgvq7
Components affected
Kinsta My
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/18/2024 08:15PM

We've received no further reports; this is resolved.

MONITORING 3 months ago - at 09/18/2024 05:58PM

Cloudflare has implemented a fix and we are currently monitoring the results: https://www.cloudflarestatus.com/incidents/ckg67qmbgvq7

IDENTIFIED 3 months ago - at 09/18/2024 05:17PM

The Cloudflare timeouts continue to have an impact on site creations, clones, and environment pushes: https://www.cloudflarestatus.com/incidents/ckg67qmbgvq7

We are continuing to work with them on a fix.

IDENTIFIED 3 months ago - at 09/18/2024 03:58PM

We have implemented a partial mitigation for the timeout issues we're experiencing due to Cloudflare's outage, so many operations should succeed now, however this is not fully resolved due to the Cloudflare outage: https://www.cloudflarestatus.com/incidents/ckg67qmbgvq7

IDENTIFIED 3 months ago - at 09/18/2024 03:23PM

We are continuing to work on a fix for this issue. Pushes between environments are also affected.

IDENTIFIED 3 months ago - at 09/18/2024 02:52PM

We've currently identified a Cloudflare API issue that is impacting our ability to create new sites in MyKinsta. This may also affect staging creations, pushing between environments, and some restores. We're working with them to try and resolve this; the Cloudflare status page for this issue is here: https://www.cloudflarestatus.com/incidents/ckg67qmbgvq7

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