Outage in Kinsta

MyKinsta Support System Unavailable

Resolved Minor
July 23, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

Our support system is not currently available. We are working to resolve the issue as quickly as possible.
Components affected
Kinsta support system

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/23/2025 02:55PM

Our support system is now available. We do apologize for any difficulties you experienced attempting to reach our Support team.

IDENTIFIED 3 months ago - at 07/23/2025 02:27PM

We are continuing to monitor the situation.

IDENTIFIED 3 months ago - at 07/23/2025 01:46PM

We have identified the issue as being upstream with our live chat provider, Intercom. We are continuing to monitor the situation and will provide updates as they become available.

INVESTIGATING 3 months ago - at 07/23/2025 01:21PM

Our support system is not currently available. We are working to resolve the issue as quickly as possible.

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