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This incident has been resolved.
We are continuing to monitor the situation.
A fix has been implemented, and we are monitoring the results. If you continue to experience issues reaching out via chat, please contact us at support@kinsta.com so we can assist you further.
We are actively continuing our investigation into this issue.
We are continuing to investigate this issue.
We are currently seeing some reports of customers unable to reach us via chat despite having an active plan. We are investigating this issue; for the moment, if you are seeing issues reaching out via chat, please contact us at support@kinsta.com so that we can assist further.
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