Outage in kixie

Kixie Login Outage

Resolved Major

July 10, 2025 - Started 9 months ago - Lasted about 16 hours
Official incident page

Incident Report

We are currently investigating this issue.

Components affected

kixie PowerCall Chrome Extension

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 07/11/2025 05:07PM

This incident has been resolved.

MONITORING 9 months ago - at 07/11/2025 05:10AM

We have implemented a fix to restore database functionality. All Kixie services are operational. We will continuing to monitor the resolution.

INVESTIGATING 9 months ago - at 07/11/2025 03:49AM

We have identified the source of the issue as a problem with our Amazon hosted database. The Kixie team has escalated the issue with Amazon support and continues to work together to resolve this issue.

Next update in 1 hour, or whenever the issue status has changed.

INVESTIGATING 9 months ago - at 07/11/2025 01:54AM

We are continuing to investigate this issue.

INVESTIGATING 9 months ago - at 07/11/2025 01:30AM

We are continuing to investigate this issue.

INVESTIGATING 9 months ago - at 07/11/2025 01:29AM

We are currently investigating this issue.

Latest kixie outages

Call forwarding and Inbound Voicemail Issues - 11 days ago

Degraded PowerCall performance, slowness on dashboard - 15 days ago

PowerCall issues - 22 days ago

Site outage (Dashboard + Powercall) - about 2 months ago

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