Outage in kixie

Outbound and Inbound Calls Outage

Resolved Major
November 10, 2025 - Started 1 day ago - Lasted 36 minutes
Official incident page

Incident Report

Outbound manual/click-to-call dialing and inbound calling is not currently working in PowerCall. Our team is actively investigating.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 11/10/2025 06:30PM

This incident has been resolved.

MONITORING 1 day ago - at 11/10/2025 06:18PM

We are continuing to monitor for any further issues.

MONITORING 1 day ago - at 11/10/2025 06:14PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 1 day ago - at 11/10/2025 06:11PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 11/10/2025 06:05PM

Outbound manual/click-to-call dialing and inbound calling is not currently working in PowerCall. Our team is actively investigating.

source IsDown Service outage affecting call operations Reports started 8 minutes before official outage was reported

Users report inability to make calls and log outcomes; potential system-wide dialing issue.

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