Outage in Klarna
Customer Service Chat & Phone Support is experiencing issues
Resolved MajorIncident Report
Summary AI Generated
Klarna experienced a major outage affecting their customer service chat and phone support systems, making it difficult for customers to reach support representatives. The issue was identified and a fix was implemented within 46 minutes. The incident was fully resolved after monitoring confirmed the fix was successful.
We are currently experiencing issues making it difficult to reach our Customer Service via chat and phone. We are working on solving this issue as soon as possible. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 03/25/2026 11:56AM
This incident has been resolved.
MONITORING
4 days ago - at 03/25/2026 11:42AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
4 days ago - at 03/25/2026 11:41AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 03/25/2026 11:10AM
We are currently experiencing issues making it difficult to reach our Customer Service via chat and phone. We are working on solving this issue as soon as possible. Thank you for your patience.
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