Outage in Klarna
Sign-in degradation
Resolved MinorIncident Report
Summary AI Generated
Klarna experienced a degradation of SMS OTP authentication in their mobile app for US users due to a third-party provider disruption. This affected users' ability to sign in to the Klarna app using SMS-based one-time passwords. The incident was resolved after 2.2 hours once the third-party provider fixed the underlying issue.
We are currently experiencing a degradation of SMS OTP Authentication in the Klarna App in US region, due to a third-party provider disruption. Our providers have identified the issue and are actively working on a resolution. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED
about 20 hours ago - at 04/18/2026 05:41AM
This incident has been resolved.
INVESTIGATING
about 22 hours ago - at 04/18/2026 03:32AM
We are currently experiencing a degradation of SMS OTP Authentication in the Klarna App in US region, due to a third-party provider disruption. Our providers have identified the issue and are actively working on a resolution. Thank you for your patience.
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