Klarna Express Checkout in popup mode was broken for iOS users on Safari and Chrome following a third-party browser change, preventing affected customers from completing checkout after login. Android and desktop users were unaffected throughout the incident. A fix was implemented and gradually rolled out to merchants over approximately 20 days, with the incident fully resolved on August 13, 2026.
Klarna Express Checkout is working as expected for the vast majority of merchants. Minor edge cases are being handled separately. Monitoring is now closed. Thank you.
Merchant rollout shows significant improvement. Teams will continue monitoring until all affected merchants will be enrolled.
Teams are actively testing fixes today, with merchant rollout expected to begin from tomorrow. Work continues to enrol all the remaining affected merchants into the solution and to validate the fix for the broader merchant base.
Monitoring period continues to show improvement from earlier mitigations. Teams are actively deploying additional fixes and gradually enabling improvements for affected merchants, while continuing to work on full recovery and monitor impact.
Monitoring period shows improvement, however teams continue working on full recovery actions and continue to monitor.
A fix has been implemented and we are monitoring the results.
Some customers on iOS (Safari / Chrome) may be unable to finish Klarna checkout in popup mode after login. Android and desktop checkout are not affected. Cause: third-party browser change.
We are working to restore the services as soon as possible.
Thank you for your patience.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with