Outage in Klarna
Customer Service degradation
Resolved MinorIncident Report
Summary AI Generated
Klarna experienced a service disruption that affected customer support availability for 3.2 hours. The issue was identified and a fix was implemented, with the team monitoring the results before full resolution. Customer service operations were fully restored across all regions.
We are currently experiencing a service disruption affecting some of our customer support availability.
We are actively working to restore full support capacity as quickly as possible.
We apologies for any inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED
about 6 hours ago - at 06/01/2026 12:58PM
This incident has been resolved, and Customer Service operations have been fully restored across all regions.
MONITORING
about 7 hours ago - at 06/01/2026 12:22PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 7 hours ago - at 06/01/2026 11:48AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 8 hours ago - at 06/01/2026 11:21AM
We are continuing to investigate this issue.
INVESTIGATING
about 9 hours ago - at 06/01/2026 09:47AM
We are currently experiencing a service disruption affecting some of our customer support availability.
We are actively working to restore full support capacity as quickly as possible.
We apologies for any inconvenience.
Latest Klarna outages
Klarna US Service Disruption - 25 days ago
Payment Notifications and Order Updates issue - 25 days ago
Banking in the App and Klarna Card degradation - about 1 month ago
BankID is experiencing issues in Norway and Finland - about 1 month ago
Sign-in degradation - about 1 month ago
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