Outage in Klaviyo
Issues Scheduling SMS Campaigns
Resolved Minor
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Outage Details
Earlier today, we began receiving reports of SMS campaign scheduling being blocked intermittently. From initial triage, it appears that this is limited to a subset of campaigns with at least 1,000 recipients. Campaigns that have already been scheduled are not affected. Our engineering team is aware and is actively investigating the issue. We will provide further updates here.
Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 11/09/2022 07:30PM
SMS campaign scheduling is fully operational. This incident is now resolved.
MONITORING
over 2 years ago - at 11/09/2022 07:12PM
The issue has been identified, and a change has been made to re-enable all SMS campaign scheduling. We are continuing to monitor, and will provide further updates here.
INVESTIGATING
over 2 years ago - at 11/09/2022 06:51PM
Earlier today, we began receiving reports of SMS campaign scheduling being blocked intermittently. From initial triage, it appears that this is limited to a subset of campaigns with at least 1,000 recipients. Campaigns that have already been scheduled are not affected. Our engineering team is aware and is actively investigating the issue. We will provide further updates here.
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