Outage in Klaviyo

Klaviyo Login Issue

Resolved Major
February 02, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

Starting at approximately 10:30 pm (US Eastern time) we began experiencing an issue preventing users from logging in to Klaviyo. Our Engineering Team is actively working to identify the root cause and quickly address the issue. We apologize for the disruption and aim to have this issue resolved as soon as possible.
Components affected
Klaviyo Support Klaviyo .com Klaviyo API Klaviyo App
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/02/2024 06:58AM

This incident has been resolved.

MONITORING about 1 year ago - at 02/02/2024 05:27AM

Login is restored for all users. We are actively monitoring to ensure no additional impacts.

MONITORING about 1 year ago - at 02/02/2024 04:44AM

A fix has been implemented and login for most users has been resolved. We are actively monitoring for continued impacts.

IDENTIFIED about 1 year ago - at 02/02/2024 04:42AM

The issue has been identified and fix is in progress.

INVESTIGATING about 1 year ago - at 02/02/2024 04:13AM

Starting at approximately 10:30 pm (US Eastern time) we began experiencing an issue preventing users from logging in to Klaviyo. Our Engineering Team is actively working to identify the root cause and quickly address the issue. We apologize for the disruption and aim to have this issue resolved as soon as possible.

Latest Klaviyo outages

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SMS MFA Codes Not Sending - 16 days ago
Intermittent outages impacting application and sending - 16 days ago
Delays in some review requests - about 2 months ago

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