Outage in Klaviyo

Conversion Events Not Counting Toward Attribution

Resolved Minor
April 10, 2025 - Started 5 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We’re currently experiencing an issue where conversion events—such as Placed Order—are being ingested but are not counting toward attribution. This issue has been occurring since 4/9/25 2:45pm ET and affects all conversion events. There is no data loss as we are still capturing these conversion events. Engineering is actively working to resolve the issue and restore accurate attribution tracking. We’ll provide further updates as we make progress
Components affected
Klaviyo Analytics
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 04/10/2025 12:18PM

This issue has been resolved.

INVESTIGATING 5 days ago - at 04/10/2025 10:32AM

We’re currently experiencing an issue where conversion events—such as Placed Order—are being ingested but are not counting toward attribution. This issue has been occurring since 4/9/25 2:45pm ET and affects all conversion events. There is no data loss as we are still capturing these conversion events.

Engineering is actively working to resolve the issue and restore accurate attribution tracking. We’ll provide further updates as we make progress

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