Outage in Klaviyo
Issues with Klaviyo Campaigns
Resolved Minor
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Outage Details
We are currently investigating an issue with campaign scheduling and cloning that began at approximately 4:40pm (US Eastern). We believe this issue is also impacting campaign sending. We will continue to keep this incident updated as we investigate further.
Components affected
Klaviyo Campaign Email SendingLatest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 04/14/2025 10:08PM
As of 6:07pm (US Eastern) all messages that were delayed or failed to send properly during this window have been sent. Marking this incident as Resolved.
MONITORING
26 days ago - at 04/14/2025 09:48PM
As of 5:45pm (US Eastern), we have released a fix and users should no longer be experiencing this issue. Any messages that were delayed or failed to send properly during this window will be replayed or sent as normal.
IDENTIFIED
26 days ago - at 04/14/2025 09:38PM
As of 5:30pm (US Eastern), we have identified the root cause of the issue and are working on a fix. We believe this issue also impacted segment and flow creation/editing.
INVESTIGATING
26 days ago - at 04/14/2025 09:27PM
We are currently investigating an issue with campaign scheduling and cloning that began at approximately 4:40pm (US Eastern). We believe this issue is also impacting campaign sending. We will continue to keep this incident updated as we investigate further.
source IsDown
Service outage affects campaign functions
Reports started 26 minutes before official outage was reported
Users report inability to create, schedule, or send email campaigns. Login errors and duplicate issues also noted.
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