Outage in Klaviyo

Delays in list and segment exports

Resolved Minor
October 04, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Klaviyo has identified an issue preventing all customers from exporting list and segment information since 11:50 AM US Eastern Time. Users are still able to create exports, but they will appear as delayed. No data will be lost due to this issue, and the export will complete when a fix is released. We are actively working to resolve this issue.
Components affected
Klaviyo Segmentation Klaviyo List Subscription
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/04/2024 06:56PM

This incident has been resolved.

MONITORING 3 months ago - at 10/04/2024 06:22PM

A fix has been implemented. Delayed list and segment exports are now processing, and we expect for all delayed exports to be processed within 30 minutes. We will continue to monitor this incident.

IDENTIFIED 3 months ago - at 10/04/2024 06:06PM

Klaviyo has identified an issue preventing all customers from exporting list and segment information since 11:50 AM US Eastern Time. Users are still able to create exports, but they will appear as delayed. No data will be lost due to this issue, and the export will complete when a fix is released. We are actively working to resolve this issue.

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