Outage in Klaviyo
Real-time segmentation delays
Resolved MinorIncident Report
We are currently experiencing delays in real-time segment processing. Segments may be out of date by up to 3 hours. Flows triggered by segments, as well as segment-targeted forms, may be impacted. We are actively working to restore real-time processing and will continue to provide updates here.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/03/2025 01:08PM
Real-time segmentation is processing in real-time, and the incident has been resolved.
IDENTIFIED
about 2 months ago - at 09/03/2025 12:46PM
We have identified a root cause and are implementing a fix. We do not currently have an estimate for when processing will be back to real-time. We will post another update once a timeline is available.
INVESTIGATING
about 2 months ago - at 09/03/2025 09:53AM
We are currently experiencing delays in real-time segment processing. Segments may be out of date by up to 3 hours. Flows triggered by segments, as well as segment-targeted forms, may be impacted. We are actively working to restore real-time processing and will continue to provide updates here.
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