Outage in Klaviyo
Infrastructure for consent.
Resolved MinorIncident Report
Summary AI Generated
Klaviyo performed planned maintenance on its consent infrastructure on July 6th, 2026, beginning at 6:00 PM ET, with an expected duration of one hour. During this window, in-app and API operations for SMS and WhatsApp consent — including subscribes and unsubscribes — were temporarily unavailable. The maintenance completed in approximately 8 minutes with no data loss, and all affected features resumed normal operation.
Beginning at 6:00 PM (US Eastern Time) on Monday, July 6th, 2026, Klaviyo's Engineering team will perform maintenance on our infrastructure for consent.
We expect the maintenance period to last approximately 1 hour. During this time, in-app and API operations related to SMS and Whatsapp Consent may be temporarily unavailable. This includes subscribes and unsubscribes. Please note that no data will be lost during this maintenance and these features should run as expected once maintenance has completed.
Components affected
Klaviyo API Klaviyo Mobile Push Sending Klaviyo Analytics Klaviyo Segmentation Klaviyo Reviews Klaviyo Flow Triggering Klaviyo List Subscription Klaviyo Signup Forms Klaviyo Unsubscribe & Preference Pages Klaviyo .com Klaviyo Help Center Klaviyo Developers Klaviyo Profiles Klaviyo Integrations - Shopify Klaviyo App Klaviyo Campaign Email Sending Klaviyo SMS Sending - Toll Free Number SMS Klaviyo Flow Email Sending Klaviyo Integrations - WooCommerce Klaviyo SMS Sending - Toll Free Number MMS Klaviyo Support Klaviyo Email Deliverability Klaviyo Integrations - BigCommerce Klaviyo SMS Sending - Short Code SMS Klaviyo Email Content Klaviyo Integrations - Magento Klaviyo SMS Sending - Short Code MMS Klaviyo Integrations - Magento 2 Klaviyo SMS Sending - Other Klaviyo SMS Deliverability Klaviyo Integrations - Other Klaviyo SMS Content Klaviyo SMS Number ProvisioningTrusted by 1,000+ teams
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INVESTIGATING
19 days ago - at 07/06/2026 09:32PM
Beginning at 6:00 PM (US Eastern Time) on Monday, July 6th, 2026, Klaviyo's Engineering team will perform maintenance on our infrastructure for consent.
We expect the maintenance period to last approximately 1 hour. During this time, in-app and API operations related to SMS and Whatsapp Consent may be temporarily unavailable. This includes subscribes and unsubscribes. Please note that no data will be lost during this maintenance and these features should run as expected once maintenance has completed.
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