Klaviyo customers experienced errors when attempting to select templates while creating or editing email campaigns, affecting the Email Content component. The issue lasted approximately 1 hour before a fix was deployed and the incident was resolved. Customers can now successfully select templates without encountering errors.
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Customers should no longer see any errors when selecting a template while creating or editing a campaign. This incident has been resolved.
A fix has been deployed and system performance is improving. Customers should start to be able to successfully select a template. We continue to monitor closely and appreciate your patience throughout this incident.
We have identified the root cause and are working on a fix. We will share another update shortly.
Customers may be experiencing an error when selecting a template while creating or editing a campaign. Our team is actively investigating and will share another update as soon as we have more information.
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