Outage in Klaviyo
Errors when attempting to select templates for campaigns
Resolved MinorIncident Report
Summary AI Generated
Klaviyo customers experienced errors when attempting to select templates while creating or editing email campaigns, affecting the Email Content component. The issue lasted approximately 1 hour before a fix was deployed and the incident was resolved. Customers can now successfully select templates without encountering errors.
Customers may be experiencing an error when selecting a template while creating or editing a campaign. Our team is actively investigating and will share another update as soon as we have more information.
Components affected
Klaviyo Email ContentTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 06/10/2026 07:46PM
Customers should no longer see any errors when selecting a template while creating or editing a campaign. This incident has been resolved.
MONITORING
3 days ago - at 06/10/2026 07:23PM
A fix has been deployed and system performance is improving. Customers should start to be able to successfully select a template. We continue to monitor closely and appreciate your patience throughout this incident.
IDENTIFIED
3 days ago - at 06/10/2026 07:02PM
We have identified the root cause and are working on a fix. We will share another update shortly.
INVESTIGATING
3 days ago - at 06/10/2026 06:47PM
Customers may be experiencing an error when selecting a template while creating or editing a campaign. Our team is actively investigating and will share another update as soon as we have more information.
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