Outage in Klaviyo
Meta Services Disruption
Resolved MajorIncident Report
Summary AI Generated
Klaviyo experienced a 2.7-hour disruption affecting Meta-connected features including WhatsApp messaging, Meta integrations, and Instagram connectivity due to an upstream provider issue. The service disruption prevented customers from using these social media and messaging integrations normally. The incident was resolved with failed messages being reprocessed, though a small number of messages that didn't reach Klaviyo's systems could not be recovered.
Customers are currently experiencing issues with Meta-connected features in Klaviyo, including WhatsApp messaging, Meta integrations, and Instagram connectivity.
We are investigating a disruption with an upstream provider and will share another update as soon as we have more information.
Components affected
Klaviyo Integrations - OtherTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 06/12/2026 05:30PM
Meta-connected features in Klaviyo, including WhatsApp messaging, Meta integrations, and Instagram connectivity, have returned to normal. Messages that failed during the disruption were reprocessed, though a small number that did not reach Klaviyo could not be recovered. This incident has been resolved.
MONITORING
about 18 hours ago - at 06/12/2026 05:19PM
We are seeing further recovery with WhatsApp messaging, Meta integrations, and Instagram connectivity. WhatsApp messaging should no longer encounter failures. We've replayed all failed messages during this time period. We continue to monitor and will confirm once recovery has completed.
IDENTIFIED
about 19 hours ago - at 06/12/2026 03:48PM
Customers may continue to experience issues with Meta-connected features in Klaviyo, including WhatsApp messaging, Meta integrations, and Instagram connectivity. This is caused by a disruption at an upstream provider that affects connections to these features. We have begun to see partial recovery, and some messages are now sending successfully. We are working to resolve this quickly and will share another update as soon as more information is available.
INVESTIGATING
about 20 hours ago - at 06/12/2026 02:49PM
Customers are currently experiencing issues with Meta-connected features in Klaviyo, including WhatsApp messaging, Meta integrations, and Instagram connectivity.
We are investigating a disruption with an upstream provider and will share another update as soon as we have more information.
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