Outage in Klevu
Investigating Performance Degradation: Data Indexing (indexing.ksearchnet.com)
Resolved Minor
January 30, 2026 - Started 15 days ago
- Lasted about 1 hour
Incident Report
Dear Customer,
We are currently experiencing network instability affecting indexing.ksearchnet.com. This is resulting in processing slowness for data syncs and catalog updates.
What this means for you:
Product updates, price changes, and stock adjustments may take longer than usual to reflect in search results.
Our engineering team is actively investigating the root cause of the network congestion. We will provide further updates as soon as more information is available. Please follow our status page for live status updates.
Please note that Klevu search services are not impacted and are functioning as expected.
Thank you for your patience.
Regards,
TeamKlevu
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