Outage in Knock

Notification delivery outage

Resolved Major
December 04, 2024 - Started 5 months ago - Lasted about 1 hour
Official incident page

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Outage Details

From 18:38-18:47 ET an issue caused us to fail to send the majority of messages bound for non in-app channels. Message delivery is now fully operational and we are investigating options for delivering the failed messages.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/04/2024 01:13AM

All failed messages have been re-enqueued and processed for delivery.

MONITORING 5 months ago - at 12/04/2024 12:35AM

All failed messages have been re-enqueued for delivery and we're processing through the delivery backlog.

INVESTIGATING 5 months ago - at 12/04/2024 12:00AM

From 18:38-18:47 ET an issue caused us to fail to send the majority of messages bound for non in-app channels. Message delivery is now fully operational and we are investigating options for delivering the failed messages.

Latest Knock outages

Delayed processing of tracking events - 7 months ago
Workflow run logs are delayed - 7 months ago
Delayed processing of bulk message status updates - 7 months ago
Delay in workflow processing - 7 months ago
13 minute gap in workflow run logs - 7 months ago

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