Outage in Knock
Websocket connections disruption
Resolved Minor
October 28, 2025 - Started 6 months ago
- Lasted 42 minutes
Incident Report
We're currently investigating an issue with websocket connections to our API. We'll have an update soon.
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Latest Updates ( sorted recent to last )
MONITORING
6 months ago - at 10/28/2025 03:21PM
We are seeing a full recovery of connection errors for in-app feed and guide websockets. We will continue to monitor the situation closely for another 15 minutes before closing out this incident.
MONITORING
6 months ago - at 10/28/2025 03:12PM
We’ve shipped a fix and are seeing connection errors decrease. We are continuing to monitor the situation closely.
INVESTIGATING
6 months ago - at 10/28/2025 02:53PM
We're currently investigating an issue with websocket connections to our API. We'll have an update soon.
Latest Knock outages
Slow workflow processing and message delivery - 2 days ago
Errors with tracked link resolution - 19 days ago
Degraded logging state and delayed API logs - about 1 month ago
Message event delays - about 1 month ago
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