Outage in Knock
Websocket connections disruption
Resolved Minor
October 28, 2025 - Started 14 days ago
- Lasted 42 minutes
Incident Report
We're currently investigating an issue with websocket connections to our API. We'll have an update soon.
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Latest Updates ( sorted recent to last )
MONITORING
13 days ago - at 10/28/2025 03:21PM
We are seeing a full recovery of connection errors for in-app feed and guide websockets. We will continue to monitor the situation closely for another 15 minutes before closing out this incident.
MONITORING
14 days ago - at 10/28/2025 03:12PM
We’ve shipped a fix and are seeing connection errors decrease. We are continuing to monitor the situation closely.
INVESTIGATING
14 days ago - at 10/28/2025 02:53PM
We're currently investigating an issue with websocket connections to our API. We'll have an update soon.
Latest Knock outages
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Some recipient change stream events failing to publish to customer data warehouse connections - about 2 months ago
Error message being shown on workflow creation - 4 months ago
Some tracked links redirecting to a cloudflare error page - 4 months ago
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