Outage in Knock
Degraded logging state and delayed API logs
Resolved Minor
March 31, 2026 - Started 5 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Knock experienced delayed ingestion of API logs that put pressure on their ingestion pipeline and degraded the ability to browse API logs. The team shipped a fix and saw initial signs of recovery, followed by full recovery of the API log delays. The incident lasted 1.3 hours and was resolved through monitoring and implementing a targeted fix.
We're currently investigating an issue with delayed ingestion of our API logs, putting pressure on our ingestion pipeline and resulting in some degraded state for browsing API logs as well.
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Latest Updates ( sorted recent to last )
MONITORING
5 days ago - at 03/31/2026 01:50PM
We are seeing full recovery of API log delays. We are continuing to monitor before closing out this incident
MONITORING
5 days ago - at 03/31/2026 01:29PM
We’ve shipped a fix and we’re seeing initial signs of recovery. We are continuing to monitor closely.
INVESTIGATING
5 days ago - at 03/31/2026 01:06PM
We're currently investigating an issue with delayed ingestion of our API logs, putting pressure on our ingestion pipeline and resulting in some degraded state for browsing API logs as well.
Latest Knock outages
Message event delays - 11 days ago
Issues promoting workflows - 17 days ago
We're seeing some delays in log processing - about 1 month ago
Increased latency in the dashboard - about 2 months ago
Subscription workflows are delayed for some customers - about 2 months ago
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