Outage in Knock
Delayed processing of workflow logs
Resolved Minor
June 15, 2026 - Started 5 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Knock experienced intermittent delays in workflow log processing for approximately 4.5 hours on June 15, 2026, caused by internal changes to log fan-out mechanisms that backlogged consumers. The delays, ranging from 5-6 minutes with peaks up to 15 minutes, affected dashboard log visibility and workflow batch mappings. The issue was fully resolved at 01:43 PM UTC, with log processing returning to normal 5-second windows.
We intermittently experienced delayed workflow logs between ~09:00 AM UTC and ~01:45 PM UTC today (2026/06/15). This was caused by some internal changes in how we fan out workflow logs, which caused consumers to get temporarily backlogged. The peak delay we experienced before processing workflow logs was around 15 minutes, but we intermittently saw delays of up to 5-6 minutes.
This affected
1. Logs showing up in the dashboard.
2. Workflow batch mappings.
We saw complete resolution at 01:43 PM UTC. Logs are being processed within our usual window (within up to ~5s) again.
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5 days ago - at 06/15/2026 02:35PM
We intermittently experienced delayed workflow logs between ~09:00 AM UTC and ~01:45 PM UTC today (2026/06/15). This was caused by some internal changes in how we fan out workflow logs, which caused consumers to get temporarily backlogged. The peak delay we experienced before processing workflow logs was around 15 minutes, but we intermittently saw delays of up to 5-6 minutes.
This affected
1. Logs showing up in the dashboard.
2. Workflow batch mappings.
We saw complete resolution at 01:43 PM UTC. Logs are being processed within our usual window (within up to ~5s) again.
Latest Knock outages
Workflow run log delays - 4 days ago
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We're investigating an issue with our Agent in the dashboard - about 2 months ago
Slow workflow processing and message delivery - about 2 months ago
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