Outage in Knock
Workflow processing and message delivery errors
Resolved Minor
July 16, 2026 - Started 14 days ago
- Lasted 14 minutes
Incident Report
Summary AI Generated
Knock experienced a 14-minute incident where errors disrupted notification workflow processing and message delivery for some customers. A fix was deployed within the incident window, after which service recovered and returned to normal operation.
We're currently investigating errors processing notification workflows and sending messages for some customers.
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Latest Updates ( sorted recent to last )
MONITORING
14 days ago - at 07/16/2026 03:40PM
Workflow processing and message delivery is operational again. We are continuing to monitor closely.
IDENTIFIED
14 days ago - at 07/16/2026 03:35PM
We've shipped a fix and are beginning to see recovery. We are continuing to monitor closely.
INVESTIGATING
14 days ago - at 07/16/2026 03:32PM
We're currently investigating errors processing notification workflows and sending messages for some customers.
Latest Knock outages
Workflow run log delays - 13 days ago
Workflow engine outage - 20 days ago
July message data delayed - 28 days ago
Workflow run event log delays - about 1 month ago
Elevated errors connecting to the Knock V1 Websocket API - about 1 month ago
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