Outage in Knock
Workflow processing and message delivery errors
Resolved Minor
August 31, 2026 - Started 2 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Knock experienced a ~1.8-hour incident where some customers encountered errors in workflow run processing and message delivery. The issue was identified and a fix was rolled out, with previously failing workflows subsequently retried. The service has since been restored and is under monitoring.
Some customers may seen errors in workflow run processing. We've identified the issue and are rolling out a fix.
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Latest Updates ( sorted recent to last )
MONITORING
2 days ago - at 08/31/2026 05:35PM
A fix has been implemented, and we're currently monitoring the service.
MONITORING
2 days ago - at 08/31/2026 04:59PM
A fix has been implemented, and we're currently monitoring the service. Earlier failing workflows are being retried.
IDENTIFIED
2 days ago - at 08/31/2026 04:42PM
Some customers may seen errors in workflow run processing. We've identified the issue and are rolling out a fix.
Latest Knock outages
Lag on data warehouse exports - about 1 month ago
Workflow run log delays - about 2 months ago
Workflow processing and message delivery errors - about 2 months ago
Workflow engine outage - about 2 months ago
July message data delayed - 2 months ago
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