Outage in Knock
July message data delayed
Resolved Minor
July 01, 2026 - Started 28 days ago
- Lasted 1 day
Incident Report
Summary AI Generated
Knock experienced a 26-hour delay in message data synchronization to downstream customer data warehouse destinations, affecting messages created after 8 PM ET on June 30, 2026. A fix was implemented, with full resolution expected after the nightly sync job on July 2, 2026.
Message data synchronization into downstream customer data warehouse destinations is delayed for messages created after 8 PM ET on June 30, 2026. We have implemented a fix. We expect the issue to be fully resolved following the nightly synchronization job scheduled on July 2nd, 2026.
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28 days ago - at 07/01/2026 09:53PM
Message data synchronization into downstream customer data warehouse destinations is delayed for messages created after 8 PM ET on June 30, 2026. We have implemented a fix. We expect the issue to be fully resolved following the nightly synchronization job scheduled on July 2nd, 2026.
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