Outage in Knock
Elevated errors connecting to the Knock V1 Websocket API
Resolved Minor
June 16, 2026 - Started 4 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
Knock experienced elevated error rates on its V1 Websocket API for approximately 53 minutes, degrading real-time functionality for in-app feeds and guides. A fix was deployed and websocket connections returned to normal.
We're currently investigating elevated error rates connecting to the V1 Websocket API. Realtime behavior for in-app feed and guides is degraded as a result.
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Latest Updates ( sorted recent to last )
MONITORING
4 days ago - at 06/16/2026 06:26PM
We have shipped a fix and are seeing resolution in websocket connections. We are continuing to monitor closely.
INVESTIGATING
4 days ago - at 06/16/2026 05:55PM
We're currently investigating elevated error rates connecting to the V1 Websocket API. Realtime behavior for in-app feed and guides is degraded as a result.
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