Outage in KnowBe4

KSAT - Download Center Issues (US Only)

Resolved Minor
October 07, 2024 - Started 3 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We have received reports that downloads are processing slowly. We are investigating this issue and will update this page when we have more information.
Components affected
KnowBe4 Reporting
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/07/2024 09:30PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 10/07/2024 06:34PM

We’ve resolved the issue with download processing and identified the cause of an issue that partners are experiencing when generating reports. We’re working on implementing a fix and we'll continue to update this page when we have more information.

MONITORING 3 months ago - at 10/07/2024 04:58PM

We’ve implemented a fix for the download processing issue and we’re monitoring the results to make sure no further issues occur.

INVESTIGATING 3 months ago - at 10/07/2024 04:17PM

We have received reports that downloads are processing slowly. We are investigating this issue and will update this page when we have more information.

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