Outage in Knowledge Architecture

Synthesis6 Performance Degraded

Resolved Minor
July 18, 2024 - Started over 1 year ago
Official incident page

Incident Report

We are currently experiencing intermittent partially degraded performance on Synthesis 6 while editing. Read operations like browsing and searching should perform normally. We are investigating this issue and will send an update when the issue has been resolved.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/19/2024 10:59AM

Performance issues when making edits to Synthesis 6 have been resolved.

Thank you again for your patience and if you continue to experience any unexpected issues please open a ticket by emailing support@knowledge-architecture.com.

MONITORING over 1 year ago - at 07/19/2024 02:41AM

All Synthesis 6 issues have been mitigated and performance for all operations should be back to normal.

We will continue monitoring all systems overnight for any other issues and will make a further update if there is any change.

Thank you for your patience and have a lovely night.

INVESTIGATING over 1 year ago - at 07/18/2024 11:55PM

We are continuing to investigate this issue. We will update again as we have more information.

INVESTIGATING over 1 year ago - at 07/18/2024 11:22PM

We are currently experiencing intermittent partially degraded performance on Synthesis 6 while editing. Read operations like browsing and searching should perform normally.

We are investigating this issue and will send an update when the issue has been resolved.

Latest Knowledge Architecture outages

Synthesis Availability - about 2 months ago
Synthesis 6 Web Application Down - about 1 year ago
Synthesis 6 Performance Degraded - about 1 year ago
Synthesis 6 Performance Impacted - over 1 year ago
Synthesis6 Performance Issues - over 1 year ago

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