Outage in Knowledge Architecture

Blank Synthesis Home Stream

Resolved Minor
August 02, 2022 - Started over 3 years ago
Official incident page

Incident Report

We are currently experiencing an issue that might cause Stream items on Home to intermittently not display . Other Communities and Pages should operate as normal. As soon as we have identified the source of those failures we will put an update here.

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Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 08/02/2022 08:06PM

The Stream issue has been resolved and all posts should be being rendering as normal. If you are still experiencing a blank Home Stream please open a ticket with support@knowledge-architecture.com and we'll investigate from there. Thanks!

MONITORING over 3 years ago - at 08/02/2022 06:48PM

We are continuing to monitor for any further issues.

MONITORING over 3 years ago - at 08/02/2022 05:25PM

Synthesis performance appears to have returned to normal. We're actively monitoring the situation to ensure things remain stable.

INVESTIGATING over 3 years ago - at 08/02/2022 04:49PM

We are currently experiencing an issue that might cause Stream items on Home to intermittently not display . Other Communities and Pages should operate as normal. As soon as we have identified the source of those failures we will put an update here.

Latest Knowledge Architecture outages

Synthesis Availability - about 2 months ago
Synthesis6 Performance Issues - over 1 year ago

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