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Outage in Kombo

US Database Maintenance

Resolved Minor
May 07, 2026 - Started about 1 month ago - Lasted 3 days

Incident Report

Summary AI Generated

Kombo performed emergency maintenance on their US database infrastructure to address performance issues affecting some customers. During the 63.2-hour maintenance window, US region customers experienced intermittent request failures, while EU customers remained unaffected. The maintenance successfully resolved the underlying performance degradation.

We are performing a short-notice maintenance of our US database infrastructure to resolve a performance degradation affecting a subset of customers. Customers in our US region might observe intermittent request failures for a short period. We apologize for any disruption. Please reach out if you have any questions. EU customers are not affected by this change.

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