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Outage in Kombo

Authentication issues on Kombo Dashboard

Resolved Major
July 16, 2026 - Started 18 days ago - Lasted 35 minutes

Incident Report

Summary AI Generated

Kombo's Dashboard experienced authentication failures and long loading times for 35 minutes across both EU and US regions, caused by a downtime at their third-party authentication provider, Frontegg. The Kombo API remained fully operational throughout the incident. The issue was resolved in line with Frontegg restoring their service.

One of our third-party providers, Frontegg, who we use for authentication on the Kombo Dashboard is currently experiencing a downtime (see https://status.frontegg.com/), which is causing authentication failures/long loading times for customers across both EU and US regions. The Kombo API is NOT affected by this. We're in contact with the vendor and exploring possible temporary mitigations. We will update the status page once we know more.

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