Outage in Kong

System account PAT authentication is failing for all system accounts

Resolved Major

November 01, 2024 - Started 4 months ago - Lasted about 3 hours
Official incident page

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Outage Details

The team is investigating the issue.

Components affected

Kong Konnect Cloud

Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 11/01/2024 07:36PM

This incident has been resolved. System accounts PAT authentication is succeeding consistently.

MONITORING 4 months ago - at 11/01/2024 05:03PM

A fix has been pushed and we are monitoring the results.

IDENTIFIED 4 months ago - at 11/01/2024 04:54PM

The team has identified the issue and is implementing a fix.

INVESTIGATING 4 months ago - at 11/01/2024 04:51PM

The team is investigating the issue.

Latest Kong outages

Increased error rate from Portal related APIs - 12 days ago

Investigating issue preventing Konnect login - 25 days ago

Assigned roles cannot be listed - 3 months ago

Some users unable to configure Dev Portal OIDC login settings - 3 months ago

Some Developer Portals in US/EU are experiencing login failures - 4 months ago

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