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Outage in Kong

Assigned roles cannot be listed

Resolved Major
November 26, 2024 - Started over 1 year ago - Lasted about 23 hours
Official incident page

Incident Report

Roles assigned to users and system accounts are not listable via API and Konnect UI. Authorization based on the permissions assigned to users and system accounts is still working as expected. We are investigating.
Components affected
Kong Konnect Cloud

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/28/2024 01:42AM

This incident has been resolved.

MONITORING over 1 year ago - at 11/27/2024 11:12PM

Listing assigned roles for teams, users and system accounts have all been fixed. We are monitoring the results.

IDENTIFIED over 1 year ago - at 11/27/2024 10:40PM

Listing assigned roles for users has now been fixed in addition to system accounts. We are continuing to work on a fix for the assigned role list api for teams.

IDENTIFIED over 1 year ago - at 11/27/2024 10:21PM

Listing assigned roles for system accounts has been fixed and works as expected now. We are continuing to work on a fix for assigned role list api's for users and teams

IDENTIFIED over 1 year ago - at 11/27/2024 04:09AM

We have identified an issue with our list assigned roles API. We are working on a fix.

INVESTIGATING over 1 year ago - at 11/27/2024 02:47AM

Roles assigned to users and system accounts are not listable via API and Konnect UI. Authorization based on the permissions assigned to users and system accounts is still working as expected. We are investigating.

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