Outage in Kong

Assigned roles cannot be listed

Resolved Major
November 27, 2024 - Started 25 days ago - Lasted about 23 hours
Official incident page

Need to monitor Kong outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Kong, and never miss an outage again.
Start Free Trial

Outage Details

Roles assigned to users and system accounts are not listable via API and Konnect UI. Authorization based on the permissions assigned to users and system accounts is still working as expected. We are investigating.
Components affected
Kong Konnect Cloud
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 11/28/2024 01:42AM

This incident has been resolved.

MONITORING 24 days ago - at 11/27/2024 11:12PM

Listing assigned roles for teams, users and system accounts have all been fixed. We are monitoring the results.

IDENTIFIED 24 days ago - at 11/27/2024 10:40PM

Listing assigned roles for users has now been fixed in addition to system accounts. We are continuing to work on a fix for the assigned role list api for teams.

IDENTIFIED 24 days ago - at 11/27/2024 10:21PM

Listing assigned roles for system accounts has been fixed and works as expected now. We are continuing to work on a fix for assigned role list api's for users and teams

IDENTIFIED 25 days ago - at 11/27/2024 04:09AM

We have identified an issue with our list assigned roles API. We are working on a fix.

INVESTIGATING 25 days ago - at 11/27/2024 02:47AM

Roles assigned to users and system accounts are not listable via API and Konnect UI. Authorization based on the permissions assigned to users and system accounts is still working as expected. We are investigating.

Be the first to know when Kong and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime