Outage in Kong

Analytics Data delayed in US Region

Resolved Minor
May 16, 2025 - Started 22 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Our analytics processing pipeline to publish Analytics data has stopped ingesting new data as of 11:00 UTC. New Analytics data sent from customer data planes is not being lost, but it will not visible in Konnect while the pipeline is stopped.
Components affected
Kong Konnect Cloud
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 05/16/2025 02:07PM

This incident has been resolved.

MONITORING 21 days ago - at 05/16/2025 12:20PM

The pipeline has been restored and the backlog of data is being processed.

IDENTIFIED 21 days ago - at 05/16/2025 12:19PM

We have identified and taken steps to begin restoring our Analytics pipeline.

INVESTIGATING 22 days ago - at 05/16/2025 11:57AM

Our analytics processing pipeline to publish Analytics data has stopped ingesting new data as of 11:00 UTC. New Analytics data sent from customer data planes is not being lost, but it will not visible in Konnect while the pipeline is stopped.

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