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Outage in Kong

Increased Rate Limiting on Konnect APIs via Private Link

Resolved Minor
July 16, 2025 - Started 10 months ago - Lasted about 2 hours
Official incident page

Incident Report

Some clients using Konnect APIs over Private Link are experiencing unexpected rate limiting. This has been identified as an issue with our edge proxy failing to differentiate different clients for rate limits. The team is currently working to resolve and restore full rate limit capacity to all clients
Components affected
Kong Konnect Cloud

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/16/2025 05:05PM

This incident has been resolved.

MONITORING 10 months ago - at 07/16/2025 04:33PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 07/16/2025 04:32PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 07/16/2025 03:03PM

Some clients using Konnect APIs over Private Link are experiencing unexpected rate limiting. This has been identified as an issue with our edge proxy failing to differentiate different clients for rate limits. The team is currently working to resolve and restore full rate limit capacity to all clients

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