Outage in Kong

Increased Rate Limiting on Konnect APIs via Private Link

Resolved Minor
July 16, 2025 - Started about 17 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

Some clients using Konnect APIs over Private Link are experiencing unexpected rate limiting. This has been identified as an issue with our edge proxy failing to differentiate different clients for rate limits. The team is currently working to resolve and restore full rate limit capacity to all clients
Components affected
Kong Konnect Cloud
Latest Updates ( sorted recent to last )
RESOLVED about 15 hours ago - at 07/16/2025 05:05PM

This incident has been resolved.

MONITORING about 16 hours ago - at 07/16/2025 04:33PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 16 hours ago - at 07/16/2025 04:32PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 17 hours ago - at 07/16/2025 03:03PM

Some clients using Konnect APIs over Private Link are experiencing unexpected rate limiting. This has been identified as an issue with our edge proxy failing to differentiate different clients for rate limits. The team is currently working to resolve and restore full rate limit capacity to all clients

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