Outage in Kong

Increased Rate Limiting on Konnect APIs via Private Link

Resolved Minor
July 16, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

Some clients using Konnect APIs over Private Link are experiencing unexpected rate limiting. This has been identified as an issue with our edge proxy failing to differentiate different clients for rate limits. The team is currently working to resolve and restore full rate limit capacity to all clients
Components affected
Kong Konnect Cloud

Need to monitor Kong outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/16/2025 05:05PM

This incident has been resolved.

MONITORING 4 months ago - at 07/16/2025 04:33PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 07/16/2025 04:32PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 07/16/2025 03:03PM

Some clients using Konnect APIs over Private Link are experiencing unexpected rate limiting. This has been identified as an issue with our edge proxy failing to differentiate different clients for rate limits. The team is currently working to resolve and restore full rate limit capacity to all clients

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook