Outage in Kong

AWS Incident Reference: Ongoing service disruption in us-east-1 region

Resolved Minor

October 20, 2025 - Started 3 months ago - Lasted 1 day
Official incident page

Incident Report

AWS Incident Reference: Ongoing service disruption in us-east-1 region Current Impact: Dedicated Cloud Gateways: • Existing Cloud Gateways are operating normally. • Provisioning of new network is currently unavailable due to the AWS issue. • There is potential impact if additional nodes need to be scaled in us-east-1. Other Konnect Services: • No impact observed at this time. Next Steps: We are continuing to monitor the AWS incident and will resume normal operations once AWS confirms full service restoration in us-east-1 (Virginia).

Components affected

Kong Konnect Cloud

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 10/21/2025 02:13PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 10/20/2025 01:47PM

AWS Incident Reference: Ongoing service disruption in us-east-1 region

Current Impact:
Dedicated Cloud Gateways:
• Existing Cloud Gateways are operating normally.
• Provisioning of new network is currently unavailable due to the AWS issue.
• There is potential impact if additional nodes need to be scaled in us-east-1.

Other Konnect Services:
• No impact observed at this time.

Next Steps:
We are continuing to monitor the AWS incident and will resume normal operations once AWS confirms full service restoration in us-east-1 (Virginia).

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