Outage in Kong

Konnect Developer Portals and Insomnia experiencing intermittent errors

Resolved Minor
November 18, 2025 - Started 3 days ago - Lasted about 3 hours
Official incident page

Incident Report

Konnect portals are experiencing intermittent 500 errors due to a third-party service provider outage, customers might encounter errors viewing and accessing developer portals.
Components affected
Kong Konnect Cloud

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 11/18/2025 03:46PM

We are no longer seeing intermittent errors in Insomnia and Konnect Portals. We will continue to monitor the third-party provider status closely.

MONITORING 2 days ago - at 11/18/2025 03:03PM

The third-party provider believes to have resolved the incident. We will continue to monitor the third-party provider status closely.

IDENTIFIED 2 days ago - at 11/18/2025 01:36PM

Email logins to Insomnia are currently blocked due to an outage with a third-party service provider. SSO authentication is not affected. We are monitoring the third-party provider status closely.

IDENTIFIED 3 days ago - at 11/18/2025 01:01PM

Konnect portals are experiencing intermittent 500 errors due to a third-party service provider outage, customers might encounter errors viewing and accessing developer portals.

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