Outage in Kong

Konnect Developer Portals and Insomnia experiencing intermittent errors

Resolved Minor

November 18, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

Konnect portals are experiencing intermittent 500 errors due to a third-party service provider outage, customers might encounter errors viewing and accessing developer portals.

Components affected

Kong Konnect Cloud

Need to monitor Kong outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 11/18/2025 03:46PM

We are no longer seeing intermittent errors in Insomnia and Konnect Portals. We will continue to monitor the third-party provider status closely.

MONITORING 2 months ago - at 11/18/2025 03:03PM

The third-party provider believes to have resolved the incident. We will continue to monitor the third-party provider status closely.

IDENTIFIED 2 months ago - at 11/18/2025 01:36PM

Email logins to Insomnia are currently blocked due to an outage with a third-party service provider. SSO authentication is not affected. We are monitoring the third-party provider status closely.

IDENTIFIED 2 months ago - at 11/18/2025 01:01PM

Konnect portals are experiencing intermittent 500 errors due to a third-party service provider outage, customers might encounter errors viewing and accessing developer portals.

Latest Kong outages

Konnect API and UI is experiencing increased 502s - 3 months ago

AWS Incident Reference: Ongoing service disruption in us-east-1 region - 3 months ago

Elevated DP connection error rates in the US - 3 months ago

Audit Log Configurations are Unavailable in UI - 4 months ago

Control Plane Configuration API Unavailable - 4 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook