Outage in Konnected
SmartThings connector elevated errors
Resolved MajorIncident Report
Our newly added automated alerts have indicated a problem with SmartThings state updates failing again. We're investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
over 5 years ago - at 08/11/2020 05:35PM
All good now.
MONITORING
over 5 years ago - at 08/11/2020 05:01PM
It looks like SmartThings responses have returned back to normal. We're monitoring for any after-effects.
IDENTIFIED
over 5 years ago - at 08/11/2020 04:39PM
Some SmartThing state update commands from Konnected cloud have started timing out, similar to what we saw yesterday. The problem is most evident in the EU and Asia-Pacific regions. We've reached out to SmartThings to confirm the problem.
INVESTIGATING
over 5 years ago - at 08/11/2020 04:24PM
Our newly added automated alerts have indicated a problem with SmartThings state updates failing again. We're investigating the issue.
Latest Konnected outages
Konnected Cloud outage related to AWS DynamoDB outage - over 4 years ago
SmartThings connector and Konnected Cloud outage - over 5 years ago
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