Outage in Kontent

Kontent.ai UI is not responding

Resolved Major
May 09, 2024 - Started 8 months ago - Lasted about 5 hours
Official incident page

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Outage Details

You may experience an infinite loading bar while accessing UI of Kontent.ai. We are working on a fix.
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 05/09/2024 01:35PM

The application became unresponsive in EU data center between 8:47 UTC and 9:15 UTC due to misconfiguration after deploying the new version. We have implemented additional checks to prevent this from happening in the future.

MONITORING 8 months ago - at 05/09/2024 09:16AM

The fix has been applied, the UI is up again. We are monitoring the service now.

INVESTIGATING 8 months ago - at 05/09/2024 09:01AM

We are continuing to investigate this issue.

INVESTIGATING 8 months ago - at 05/09/2024 08:58AM

You may experience an infinite loading bar while accessing UI of Kontent.ai. We are working on a fix.

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