Outage in Kontent
Issue Accessing Items in Kontent.ai
Resolved Major
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Outage Details
After our recent release we are getting reports of users not being able to access Items and being redirected to their content inventory. Our developers are looking into this.
Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/16/2024 03:10PM
At 3:17 p.m. (UTC) on 7/15/2024, we released a new version of our application that unfortunately contained a misconfiguration. This misconfiguration caused assets and items with assets to be unviewable. As of 5:09 p.m. (UTC) on 7/15/2024, our hotfix to address this issue has been fully deployed.
We apologize for any inconvenience this may have caused and appreciate your patience and understanding as we worked to resolve the matter.
MONITORING
10 months ago - at 07/15/2024 05:16PM
The hotfix has been deployed. We are monitoring the situation for any further disruptions. If you run into anything please let us know at support@kontent.ai, thank you!
IDENTIFIED
10 months ago - at 07/15/2024 04:06PM
Our developers, have identified the problem and are working on a hotfix.
INVESTIGATING
10 months ago - at 07/15/2024 03:36PM
After our recent release we are getting reports of users not being able to access Items and being redirected to their content inventory. Our developers are looking into this.
Latest Kontent outages
Delivery API, Delivery Preview API, and Delivery GraphQL API Returning Outdated Content - about 1 month ago
Search in Content Inventory Experiencing Slowness - about 1 month ago
Slower propagation to Delivery API in EU data center - 2 months ago
Schedule Publish Currently Down - 4 months ago
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