Outage in Kontent

Schedule publishing and unpublishing not working in AUEAST data center

Resolved Minor

February 21, 2025 - Started 12 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing an issue in the AUEAST data center where scheduled publishing and unpublishing are not functioning as expected. Regular (manual) publishing remains fully operational and unaffected. Our development team is actively investigating and working on a resolution. We will provide updates as soon as more information is available. This issue is limited to the AUEAST data center and does not impact other regions. In case of any questions, do not hesitate to contact our support team at support@kontent.ai or in the chat.

Components affected

Kontent Application Kontent Content Management API

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 02/21/2025 04:14PM

Between 11:00 UTC and 14:32 UTC, we experienced an issue with scheduled publishing and unpublishing not functioning as expected. A fix was released at 14:32 UTC, and after a period of monitoring, the affected features seem to be functioning properly. No additional issues have been observed.

MONITORING 12 months ago - at 02/21/2025 02:36PM

A fix has been implemented and we are monitoring the situation. We apologize for any inconvenience.

INVESTIGATING 12 months ago - at 02/21/2025 02:14PM

We are currently experiencing an issue in the AUEAST data center where scheduled publishing and unpublishing are not functioning as expected. Regular (manual) publishing remains fully operational and unaffected.

Our development team is actively investigating and working on a resolution. We will provide updates as soon as more information is available. This issue is limited to the AUEAST data center and does not impact other regions. In case of any questions, do not hesitate to contact our support team at support@kontent.ai or in the chat.

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