Brief period of UI unresponsiveness

At 14:17 UTC we saw a brief spike of high database server latency which caused some requests sent from projects in our US data center to timeout. This resulted in some users experiencing an unresponsive user interface for approximately 15 minutes before latency returned to normal. Since then we have been monitoring our metrics, and don't see any indicators of a prolonged issue or a clear cause of the original spike. At this point we believe it may have been caused by some glitch in one of our service providers, and we are confident that it is resolved and all services are operating without issue.

Since 2:30 pm UTC our service has been fully operational, though we are continuing to monitor the situation.

There was a brief period of failing requests to our service leading to unresponsiveness of the Kontent.ai user interface. This issue affected projects in the US data center between 2:20 and 2:30 pm UTC. We are currently monitoring the situation and working to ensure it does not happen again.