Outage in Kontent

Longer loading time of the UI

Resolved Minor

December 16, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

The Kontent.ai UI is taking longer than usual to load. We are currently investigating the issue.

Components affected

Kontent Application

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 12/16/2024 12:45PM

After three hours of monitoring, everything seems to be operational with no further delays.

MONITORING over 1 year ago - at 12/16/2024 10:09AM

The EU data center experienced performance degradation due to a higher-than-usual operational load. We scaled up the data center to handle the additional operations efficiently. We are monitoring the traffic.

INVESTIGATING over 1 year ago - at 12/16/2024 09:26AM

The Kontent.ai UI is taking longer than usual to load. We are currently investigating the issue.

Latest Kontent outages

A small number of users experienced CORS errors and HTTP 425 Too Early responses when calling the Delivery API after the latest Chrome update - about 1 month ago

Delay in Preview Asset Uploads due to Overloaded Preview Storage in the U.S. Data Center - about 1 month ago

Delay in Preview Asset Uploads due to Overloaded Preview Storage in the U.S. Data Center - about 2 months ago

Problems With Fastly API Could Cause Stale Content to Be Served to Customers in Some Regions. - 2 months ago

Support Chat (Intercom) Outage - 3 months ago

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