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Outage in Kontent

Some users may encounter issues when saving content items

Resolved Minor
September 24, 2026 - Started 8 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing a partial performance degradation within the application. Some users may encounter issues when saving content items. Our team is actively investigating the root cause and working to restore normal service as quickly as possible. We apologize for the inconvenience and will provide further updates as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 09/24/2026 07:28AM

We have resolved the issue affecting content item save operations.

The impact was limited to a subset of projects hosted in our EU data center and affected content items containing text or rich text elements with regex validation.

The fix has been successfully deployed, and we have received confirmation from affected customers that save operations are functioning as expected. We will continue to monitor the platform, but the incident is now considered resolved.

We apologize for the inconvenience and thank you for your patience.

MONITORING 8 days ago - at 09/24/2026 07:20AM

We have identified the root cause of the issue affecting content item save operations and have implemented corrective measures.

The issue was limited to projects in our EU data center and specifically affected content items that contain text or rich text elements with regex validation rules. Service has been restored, and save operations are functioning normally.

Our team is actively monitoring the situation to ensure continued stability. We apologize for the inconvenience and appreciate your patience.

INVESTIGATING 8 days ago - at 09/24/2026 06:48AM

We are currently experiencing a partial performance degradation within the application. Some users may encounter issues when saving content items.

Our team is actively investigating the root cause and working to restore normal service as quickly as possible.

We apologize for the inconvenience and will provide further updates as soon as more information becomes available.

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