Suites & Premium - Approval Workflow Emails and Reset Workflow

We have identified an issue affecting Premium Deals. When attempting to reset the workflow, users may encounter an error. Additionally, the hyperlink within the approval email that navigates to the associated account may be broken.

Our development team is actively investigating and working on a fix. We will provide another update as soon as a release date for the resolution is confirmed.

Please use the below temporary workarounds until a fix is deployed

Workaround for Resetting the Approval Workflow:
Open the Premium Deal flat form and manually update the "Premium Deal Status" to the desired state, then execute the workflow.

Workaround for Approval Email Account Hyperlink:
In the meantime, users can access the relevant account by logging directly into the CRM and navigating to the account associated with the deal sheet referenced in the approval email.

We appreciate your patience and will share further updates as they become available.

A fix has now been successfully released to production for the previously identified issue affecting Premium Deals.

Our team is actively monitoring performance to ensure stability.

We appreciate your patience and will continue to provide updates if any further action is required.